Last updated: November 11, 2025

Welcome to Pa’i Pickleball!

These Terms of Service (“Terms”) outline the rules and conditions for using our website (paipickleball.com) and purchasing our products.
By visiting our site or making a purchase, you agree to these Terms — so please read them carefully.

1. Overview

Pa’i Pickleball (“we,” “us,” “our”) operates this website to provide you with access to our products and services.
By using this site, you agree to comply with these Terms and all applicable laws and regulations.

We reserve the right to update or change these Terms at any time. Updates will be posted here, and your continued use of the site means you accept those changes.

2. Online Store Terms

• You must be at least 18 years old (or the age of majority in your area) to make a purchase.

• You agree not to use our products for any illegal or unauthorized purpose.

• You may not reproduce, resell, or exploit any portion of the site or products without our written permission.

3. Products and Availability

We strive to display our products as accurately as possible. However, colors and textures may vary slightly depending on your device screen.

We reserve the right to:

• Limit quantities of any products we offer.

• Discontinue products at any time.

• Refuse or cancel any order if fraud or unauthorized activity is suspected.

If we must cancel your order, we’ll notify you by email and issue a full refund.

4. Pricing and Payment

All prices are listed in U.S. dollars (USD) unless otherwise stated.
Prices and availability are subject to change without notice.

We accept major credit cards, Visa, Mastercard, AMEX, Discover Card and other secure payment options at checkout.
Payments are processed through trusted third-party providers — Pa’i Pickleball does not store your credit card details.

5. Shipping and Delivery

We ship orders Monday through Friday, excluding holidays.
Estimated delivery times are provided at checkout and may vary by location.

For detailed information, please refer to our Shipping & Returns Policy.
Pa’i Pickleball is not responsible for delays caused by carriers, customs, or other factors beyond our control.

6. Returns and Exchanges

If you’re not satisfied with your purchase, you can return eligible items within 30 days of delivery.
Items must be unused, unwashed, and in their original packaging.

Please see our full Returns Policy for details on how to start a return or exchange.

7. Accuracy of Information

We do our best to ensure all information on this website is accurate.
However, we are not responsible if information on the site contains errors, inaccuracies, or omissions.
We may update or correct information at any time without prior notice (including product descriptions, pricing, and availability).

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and designs — is the property of Pa’i Pickleball and protected by copyright and trademark laws.

You may not copy, modify, reproduce, distribute, or use any content from this site without our express written consent.

9. User Comments and Submissions

If you share comments, photos, or other content with us (for example, tagging Pa’i Pickleball on social media), you grant us permission to use that content for marketing or promotional purposes unless you request otherwise in writing.

We reserve the right to remove any content that we consider offensive, misleading, or inappropriate.

10. Third-Party Links

Occasionally, our site may contain links to other websites.
We are not responsible for the content, accuracy, or privacy practices of those external sites.
Visiting third-party sites is at your own risk.

11. Limitation of Liability

Pa’i Pickleball is not liable for any indirect, incidental, or consequential damages resulting from your use of the site or our products.
Our total liability for any claim shall not exceed the amount you paid for the product involved in that claim.

12. Indemnification

You agree to indemnify and hold harmless Pa’i Pickleball, its owners, and partners from any claim or demand (including attorney’s fees) made by a third party due to your breach of these Terms or violation of any law or rights of another party.

13. Governing Law

These Terms are governed by the laws of the State of Hawaiʻi, USA, without regard to its conflict of law provisions.

14. Termination

We may suspend or terminate your access to the site if you violate these Terms or engage in fraudulent, abusive, or harmful behavior.
All provisions that by nature should survive termination (such as ownership, disclaimers, and limitations of liability) will remain in effect.

15. Contact Us

Have a question about these Terms? We’re happy to help.

📧 paipickleball@naneakaisales.com
📍 Pa’i Pickleball — Hawaiʻi, USA